·
What it is
Targeted price reductions or value offers that are available for a defined time or condition: share-room discounts, seasonal promotions, group/early-bird offers, or event-specific deals.
Types of discounts we offer
- Share/Shared room discount (double-occupancy / twin share)
- Discount applied per person when travellers choose to share a twin/double room.
- Typical mechanic: fixed amount off per person (e.g., USD 30/person) or a percentage (e.g., 5%).
- Conditions: requires a minimum of 2 travellers in the same booking; limited availability for “share” in high season.
- Seasonal & event pricing
- Off-season: early-year months or non-peak periods — we may offer lower base prices or complimentary upgrades.
- Peak season & events: pricing may increase; promotions are limited and usually communicated early (e.g., early-bird for spring festivals).
- Time-limited promotions
- Early-bird (book X days in advance get Y% off)
- Last-minute (small discount if filling late availability)
- Flash sales tied to email or social followers (expires in 48–72 hours).
- Group & repeat customer discounts
- Group tiers (e.g., 6–11 pax → 7% off; 12+ pax → 12% off).
- Returning customer credit or referral discounts (a fixed credit toward next trip or % off).
How discounts are presented
- The discounted price is always shown with terms: validity dates, blackout dates (if any), and whether combinable with other offers.
- We avoid “hidden conditions” — the booking flow shows discount eligibility before payment.
Rules & limitations (examples we commit to)
- Share room discounts are only valid if both sharers are in one booking or have matching booking IDs. If a sharer cancels, price may change and the remaining traveller pays single supplement.
- Holiday/event surcharges may override discounts (we state this explicitly).
- Promotions cannot be combined unless stated.
Redemption & refunds
- Discount code or promotion applied at booking; if a booking is later modified in a way that breaks promotion rules, the booking price will be recalculated and any balance due requested.
- Refunds follow standard cancellation policy; promotional bookings are not granted special refund leniency unless specified.
How customers choose the best offer
- We display a short comparison (Example: “Standard price vs Share-room price vs Early-bird price”), plus a recommendation line: “Best for budget-conscious solo travellers: choose ‘Share room’ and we’ll match you with another traveller (subject to availability).”